Comments on: O2’s “Text and Web” PAYG tariff gives free, unlimited internet & texts

By: netty

netty — Tue, 23 Feb 2010 20:57:31 +0000

Hi
why am i still being charged for unlimited web & text

By: Ken

Ken — Mon, 22 Feb 2010 09:20:34 +0000

Hi Jo,

Make sure you’ve updated your internet and MMS settings using this webpage.

http://getsettings.o2.co.uk/ServeSettingsWebApp/

Ken

By: Jo

Jo — Mon, 22 Feb 2010 02:15:01 +0000

I’ve joined the unlimited texts and Internet before jan 31st. I’ve only just topped up £15 but i can’t use the Internet on my iPhone without connecting to a wifi network first?? I thought that it was unlimited Internet?? Please help, Jo x

By: paul

paul — Sun, 21 Feb 2010 18:41:09 +0000

My son signed up for this web and text offet via o2’s website and got a text within 24hrs from o2 confirming its set up and (since he topped up by £10) he has free web for the next 30 days and 500 free texts.

By: paul

paul — Sat, 20 Feb 2010 17:57:26 +0000

If you look on o2’s site you’ll see theyhave extended this text and web offer until the end of Feb. Also parts of the site say that you get free web plus 300 texts at top ups over £10 – not £15 – as URL below

http://shop.o2.co.uk/tariffs/Pay_and_Go
Key benefits:

* Top-up £10–£14 and get 300 texts and unlimited internet
* Top-up £15–£29 and get 500 texts and unlimited internet
* Top-up £30+ and get unlimited texts and unlimited internet

BUT this is what it says under “My 02″ section
PAY & GO – TALKALOT
Text and Web: Tier 1 – £10.00 to £14.99 – 12000 UK texts OR Tier 2 – £15.00 or more – 12000 UK texts and 500 MB GPRS data.

It starts of with “Pay and Go Talkalot” – a tariff which no longer exists (I think) and then gives the 3 tiers of bonuses under web and text that don’t match anything else.

Good old O2!

By: Ellie

Ellie — Wed, 20 Jan 2010 15:43:44 +0000

@ Ben RH

Why would higher data capacity be just for iphone users? I have a HTC Touch HD 2 and have just as much need for data as an iphone user.

By: Ben RH

Ben RH — Wed, 18 Nov 2009 20:19:00 +0000

Will there be any higher capacity for iPhone users? 500MB just isn’t enough.

By: Ken

Ken — Fri, 13 Nov 2009 10:34:25 +0000

Article updated on the 13th November: O2 have extended this offer until 31st January

By: xander

xander — Sat, 17 Oct 2009 14:02:36 +0000

Having been a loyal customer with O2 for years I was very excited to switch to this tariff which went live on my sim today.
Imagine my shock at the “unlimited” web actually having a 500mb cap, so on my iphone that is less than 17megs per day, which is sod all.

I’m rapidly loosing faith in o2’s ability to manage data on their network, and this has now pushed me to my limit.

Time to get my PAC number.