Comments on: Changing, Upgrading or Downgrading your Tariff whilst Mid-Contract

By: Kens Tech Tips

Kens Tech Tips — Mon, 26 Dec 2011 21:21:44 +0000

Hi Roy,

Unfortunately T-Mobile don't allow you to downgrade your tariffs. Sorry!

Ken

By: Roy

Roy — Mon, 26 Dec 2011 20:01:06 +0000

Im on a 24 months contract with T-mobile, which end August 2012. Can i downgrade my tariff within t-mobile to a cheaper monthly contract before it ends ?

By: dan

dan — Sat, 20 Aug 2011 01:54:26 +0000

tmobile are a joke i cant upgrade my priceplan dam them i want to give them more money but no there a poxy company and can go f themselves

By: Yan

Yan — Fri, 13 May 2011 03:15:14 +0000

Just to add – T-Mobile *do* allow downgrades, and upgrades. From their website:

Can I change my price plan? (personal customers only)

You can move between plans as often as you like. Just call 146 from your mobile and follow the instructions.

Pay monthly customers

You can change to a lower price plan one month before your contract end date.

After these times, you can move free of charge once a month, with effect from your next bill. You can do this by registering online at My T-Mobile or by calling Customer Services on 150 (charges may apply).

Also, if you joined T-Mobile or changed onto a new plan on or after 1 February 2010, you can change the Flexible Booster part of your package every 30 days. Find out how Flexible Boosters can help you build the plan to suit you.

By: Ricky

Ricky — Tue, 15 Mar 2011 14:16:23 +0000

I have just been told by Vodafone that I can not downgrade my contract!!!!! is this correct? it is not an Iphone plan.

By: Kens Tech Tips

Kens Tech Tips — Mon, 14 Mar 2011 22:34:33 +0000

Hi hads,

Yep you should be able to do this with no problems at all providing that the new phone is either purchased on Orange or is unlocked.

Ken

By: hads

hads — Mon, 14 Mar 2011 20:59:16 +0000

hi, im wanting to get a new phone whilst half way through my orange contract. would i be able to buy a new phone and put the sim card from my current contract phone in it???? thanks

By: simon cunning

simon cunning — Sun, 13 Mar 2011 19:40:36 +0000

like every 1 on this page im looking to " get shot" of 02… Constant signal problems ….new sims …etc…….all tried but no joy…02 not budging an inch……..have to Aug 11 till i can upgrade ( no chance) …Any suggestions….. was thinking about downgrading until i reach reasonable level that i can pay off 02………..DONT WANT TO…. but needs must

By: Richard

Richard — Thu, 10 Feb 2011 13:35:07 +0000

Hi. I'm looking to downgrade my O2 monthly tariff as sson as I can. I took out a 24 month contract in August 2010. Can anyone tell me what Ts and Cs will aply to my contract? Will it be the current (October 2010) ones that Sharon mentions, or will it be the ones that were current at the time I started my contract (i.e. the January 2009 ones). I'm hoping it's the older ones as then I'd be able to downgrade earlier, and then more than once.

By: Sharon

Sharon — Wed, 02 Feb 2011 07:52:09 +0000

Hi, just thought I'd let you know that O2's T&C's changed in October 2010. It appears that you can only downgrade, once, whilst halfway through your contract

The small print – Consumer & Business Customer Pay Monthly terms & conditions ([October] 2010)

5.16 If you are a Consumer Customer who has selected a tariff with a Minimum Period, you
may only move to the next available lower priced tariff which offers a lower rate monthly
subscription:
(a) once during your Minimum Period; and
(b) after you are more than halfway through your Minimum Period. Subject to paragraphs 5.16
(a) and (b), you may only move down one tariff, to the next lower priced tariff unless you pay
us the difference between the monthly subscription on your original tariff and the lower rate
tariff we agree that you may move to. Where you have notified us you wish to move to the
next lower tariff, unless we advise otherwise, your new tariff will commence at the start of your
next billing cycle.