Note: I am currently out of contract and paying £17.99 monthly and was offered a reduction to £12.99, but said I wish to take up the offer of £14.99 monthly with a free laptop. I promptly requested a MAC and intend to take this to the test (and courts if necessary) upon recieving it.

Had anyone else got anywhere with this offer or comments?

Phil 

Call up Orange and say you want a MAC code.  The reason cause it is cheaper to sign up for "ORANGE" again than stay with them.  (just like it was with mobile few years ago.)

They give you the MAC code, you than contact for example Virgin media who does broadband with no min term.  You give them the MAC code, wait 5 days I think it is for it to transfer and than "CALL THEM STRAIGHT BACK" and ask them for a MAC code.  I think you will have to pay a disconnection charge of £60 (rounded up) but I think if you go with other ISP there is a couple that charge you a slightly higher monthly line rental but no disconnection charge.  You give this "VIRGIN MEDIA" code to Orange through PC world who will than process the order as a "NEW" orange broadband customer so can get the laptop.

But I myself would not do all this, cause lets be honest  Orange boardband is rubbish and as they say you never get anything for free, in this case selling your broadband connection for a cheapo laptop which you probably can’t use cause the internet is always down (Can’t use it wireless cause they do not give you a wireless router.!)  And before some of you say "oh but orange is fine for me)  Think for a moment Orange give broadband for free for ppl who spend £30 a month on their mobile, now got this are they going to increase their backbone to cope with the extra demand?  Or are they (more likely just going to squeeze more ppl as possible to the same pipeline.  Netresult is that by the end of August / September it will be completely unusable.

I am writing to the Managing Director and urge all current Orange users to demand some customer loyalty reward.  If enough users threaten to leave they might give way.

I too am preety annoyed about Orange giving away laptops to new customers but giving nothing to existing ones.
I thought about cancelling my orange contract and starting it up again but looks like they won’t let me do that with an orange mac code.
What a load of old rubbish orange are…i think i’ll cancel my contract anyway.

My letter will be coming any day soon and then I just pop down to PC world and pick up the laptop.

There are only two things to watch out for.. the 2gb download cap and the 2mb connection.. but if you are fine with that then go for it! (Especially if you already have a wireless router) I worked it out, and effectively orange get £60 for this deal… so not bad.

And about orange broadband customer support most broadband problems are really easily sorted out by the user… In all my three years with AOL I contacted them once… to get my MAC code… so I SHOULD be fine

To those exsisting orange users why not just cancel contract.. then be a "new customer?" It shouldn’t take that long to process ( 2 weeks max) because BT will not have to swap over the line?

I personally think orange should allow the offer to original broadband users.. but then again they will be losing enough money already by doing this offer for new customers.